Some don't want to say, no, because they think it is rude. Some don't use the word because they think they need to do it. Some wouldn't think of saying no because they want to help and that person may believe that saying no means the opposite. There are those that think the word is disrespectful to use. There are those who just are doers.
People don't say the word, no, for a multitude of reason.
They say being over loaded causes stress. It is said that stress can cause or facilitate the leading 6 causes of death in the US. (According the CDC, Center for Disease Control) heart disease, cancer, lung ailments, accidents, cirrhosis of the live, and suicide.
Also having too many obligations means something is getting all your attention. So when you don't say, No, you could really be saying, "yes but I am not giving it my all." Is that what you meant to be saying?!
Humans have this funny trait. They feel the need to explain. "No, but..... maybe I could do it tomorrow. "No, because I have too..... blah blah blah. Do you humans know that "No" is a sentence?!...
Example, how many times have you walked up to your dog laying in the hall on the nice cold floor taking a nap and said, "come on rover lets go for a walk" and the I have lifted just my head to look up at you and then let it crashed back down to the floor to continue my nap. That is dog for NO... You've all seen that, you don't take it badly or personally and in fact many of you have laughed and done it again to see if you get the same response.
A, No, can be acceptable.
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